Position: Systems Analyst

Department: IT- Business Solutions

Reports To: VP – Core Systems

Employment Status: Full-Time, Exempt

Office Location: Hybrid/Remote; Office is in Elmsford, NY

Job Specific Responsibilities and Duties:

• FIS Profile Core Banking Platform knowledge
• Liaison between Business Unit, IT Developers & Engineers and FIS vendor software teams
• Perform usage analysis and provide documentation for new projects and defect tracking
• Assist with oversight of operational performance, process efficiencies and best practices
• IT Quality Assurance Testing
• Attention to all aspects of security, segregation of duties and Bank policy
• Research and reconciliation analysis required to identify root causes at the transaction and/or account level in order to balance Profile with various systems (i.e. G/L and ACH).
• Proficiency with Loan and Deposit Account Functionality
• Understanding of Configurations including the generation of exports for deployments
• Report Writing capabilities (DataQWIK)
• Fulfillment and customer correspondence mapping analysis required to select and configure system fields for DayEnd statement extracts in order to generate complete & accurate customer letters and statements

Basic Responsibilities:

• Respond to incoming calls, e-mails, mail and in-person requests
• Comply with company policies, practices and procedures
• Attend meetings and prepare follow-up as needed
• Set goals, prioritize and execute duties of the position
• Manage documents, files and electronic information in an organized, efficient and secure manner
• Interact with customers in a professional and pleasant manner
• Represent company as a professional in appearance and manner
• Communicate written and oral communication at the highest level of professionalism and integrity
• Perform quality and quantity duties as expected for position
• Complete company required training courses as assigned

Qualifications/Requirements:

• Four Year College Degree a plus
• Deep Knowledge of Profile v7.5.3 WebCSR, WebAdmin, PDTeller
• Working Knowledge of Microsoft Office Suite - Project, Outlook, Excel, Word, Visio

Preferred Skills:

• Platforms and Operating Systems:
• Familiarity with UNIX, LINUX
• Proficiency with reporting packages such as ExStream and/or Crystal Reports
• Knowledge of MS-DOS, Windows 10

The job description outlined above is considered a core list of job duties/requirements. This document should not be considered a complete or comprehensive list. The incumbent assigned to this position is required to perform the duties listed above. The incumbent is also expected to adapt to changes and/or additions as needed. Nothing contained within this document is intended or shall be construed to create or constitute a contract of employment between any employee or group of employees and Emigrant Bank and its Subsidiaries. Emigrant Savings Bank and its Subsidiaries retain and reserve any and all rights to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. Emigrant Savings Bank and its subsidiaries and affiliates are Equal Opportunity and Affirmative Action employers.